How I can help
Here's how a Marketing Reset works.
Fresh Perspective
See your marketing through fresh eyes - an objective view of what's actually working, what isn't, and where the real opportunities are.
Right Focus
Identify what matters most, what's worth focusing on, and where your time and money will make the biggest difference.
Enquiries to Customers
Connect your marketing with how you actually win business - so more enquiries, follow-ups and conversations convert into customers.
Reset your marketing and take back control
Online Visibility
Understand how visible your business is online. Your website, search presence and social channels - and what's worth improving first.
Practical Action
Walk away with simple, practical next steps that fit your time, budget and stage of growth.
Clear Advice
Honest advice about what's worth doing, what isn't, and where your effort will make the biggest difference.
What you come away with
You'll leave with a clear Reset Report and a focused plan you can actually implement - specific to your business, with clear priorities and practical next steps. Here's what every Marketing Reset delivers.
Clarity
Understand exactly which parts of your marketing are working, where the gaps are, and what's worth fixing first.
Focus
Leave knowing precisely where to focus your time and effort - no more spreading yourself thin or guessing what to prioritise.
Action
A written Reset Report with practical next steps you can actually implement- specific to your business, not generic advice.
Who you're working with
Experience that works for you
I've spent over 30 years in sales and marketing across travel, music, construction, retail and e-commerce - and ran my own small business for more than a decade.
I've worked for start-ups, small businesses and inside large organisations, including at head office for the UK's biggest retailer.
I understand what it feels like when every decision matters - and how to make marketing practical, focused and commercially sensible.
How I work
Marketing isn't always about doing more. It's about doing the right things for your business - knowing what to prioritise, what to stop, and what will genuinely move things forward right now.
A few clear, focused changes nearly always beat a long list of ideas nobody has time to action.
Outside of work
Home is Great Dunmow, Essex, where I live with my family. Away from work, it's drums, travel, and a steadily growing vinyl collection.
Integrity matters to me. I treat every business I work with as if it were my own - with care, realism and honesty. I don't oversell, hide behind jargon, or recommend anything I wouldn't do for my own business.
"The aim of marketing is to know and understand the customer so well the product or service fits them and sells itself."
Peter Drucker
Services
Ongoing Support
Honest feedback from people I've worked with
James combines strong digital and marketing skills with a practical understanding of how to drive commercial outcomes. His knowledge from positioning and messaging through to campaign execution and performance tracking is impressive.
Ian Grundy
The Marketing Centre
A highly experienced eCommerce professional with a deep understanding of the end-to-end retail process. James always spots opportunities for improvement and puts the customer firmly at the heart of everything he does."
Chris Marks
Tesco.com
Customer testimonials are an essential component for every webpage. It's even better if they're genuine and linked to the original posts.
Paul Richter
Content Writer at Stellar Media Group